PRIVACY POLICY

Last Updated: October 25, 2026

Effective Date: August 1, 2026

Verinex LLC provides healthcare provider directory audits and a specialist-finder pilot built from public data. This policy covers information we collect through verinex.us, including when you browse the site, contact us, or buy an audit. That information can include your name, business email, phone number, practice details, and payment information. Payments are processed by our payment provider; we do not store full card numbers.

1. Information We Collect

We collect information necessary to deliver our B2B data integrity and directory validation services:

  • Professional & Business Information: Company names, practice locations, professional individual names, National Provider Identifier (NPI) numbers, phone numbers, email addresses, and specialty information.

  • Identity Verification & Credential Data: If we require identity verification for your order, you will complete it through a third-party verification provider, which may collect government-issued identification documents (e.g., driver's license, passport, or state ID cards) and professional licensing documentation. Depending on the verification vendor utilized, this workflow may also involve the collection of facial recognition, facial geometry, or biometric data to confirm that the individual matches the identification document presented. Direct-to-Vendor Processing: Verinex LLC does not directly store, host, or process your raw identification documents or biometric data on Company servers. This information is collected and processed exclusively within the encrypted environments of our third-party verification provider; Verinex only receives cryptographic verification metadata (e.g., a "pass/fail" token or verification timestamp) to confirm authorization.

  • Account & Payment Data: Billing addresses, transaction history, and payment details processed securely through encrypted third-party payment processors. We do not store raw credit card numbers on our servers.

  • Technical & Usage Data: IP addresses, browser types, device information, and interaction data collected automatically when you navigate our website.

2. How We Use Your Information

We use the collected information for the following specific purposes:

  • Service delivery: To prepare audit reports that review public directory listings and, if you separately purchase a correction service, to submit updates to directories on your behalf.

  • Business Communication: To send billing invoices, service reports, verification alerts, and operational notices.

  • Records and legal obligations: To keep records of verification checks and transactions, and to meet our legal obligations.

3. How We Protect Information

We protect information in these ways:

  • Cloud storage: We store and process data in reputable cloud services and limit access to people who need it to do their work.

  • Limited local copies: We keep business data primarily in cloud services and avoid keeping copies on personal devices except when needed to do the work, and then delete them when no longer needed.

4. No Patient Health Information

Verinex works only with publicly available information about healthcare providers and practices. We do not collect, receive, or store patient health information, and we do not sign Business Associate Agreements. Please do not send us any patient information.

5. Information Sharing & Disclosure

We do not sell, rent, or trade your personal or practice information. We only share data under the following limited circumstances:

  • Directory platforms: if you purchase a correction service, we share the profile updates you approve with the directories involved.

  • Identity Verification Partners: We share user onboarding information with specialized, vetted third-party identity verification processors for the sole purpose of validating the identity, professional credentials, and authorization of the requesting user. These processors are strictly prohibited from using verification data for marketing or any purpose other than executing the identity validation workflow.

  • Service Contractors: We may utilize vetted, independent 1099 contractors for sales generation or operational fulfillment. All contractors are legally bound by strict non-disclosure obligations, confidentiality clauses, and our Master Services Agreement.

  • Legal Requirements: We may disclose information if required to do so by law, subpoena, or to defend our legal rights in accordance with Arizona state law.

6. Data Retention & Revocation

We retain client data only for as long as needed to provide the services you purchased or as required by law. Upon termination of a service agreement, Verinex requires its contractors and personnel to immediately revoke system access and permanently destroy any residual client data that we are not required by law to keep.

  • Biometric & ID Retention Limit: Any biometric identifiers, facial geometry scans, or sensitive government ID data processed during identity onboarding are retained by our third-party verification provider only for the duration necessary to complete the verification check or to comply with statutory retention and fraud-prevention mandates. Once the verification objective is fulfilled or the statutory retention limit expires, the third-party provider securely purges and permanently destroys all biometric and identification data in accordance with applicable state and federal data privacy laws.

7. Your Rights & Choices

Depending on your state of residence, you may have the right to request access to, correction of, or deletion of your personal or business account data. To submit a data request or ask questions regarding this Privacy Policy, please contact us at:

Website: https://verinex.us/contact

Email: compliance@verinex.us

8. Analytics and cookies

We use Google Analytics to understand how visitors use verinex.us, such as which pages are viewed, how long visits last, and the general location (city or region) and type of device used. Google Analytics uses cookies and similar technologies to collect this information, and Google processes it on our behalf. We use it only to measure and improve our site. We do not use it for advertising, and we do not sell this information. Our hosting provider, Squarespace, also sets cookies needed to run the site. You can block or delete cookies in your browser settings, or opt out of Google Analytics with Google’s browser add-on at https://tools.google.com/dlpage/gaoptout. To learn how Google uses data, see https://policies.google.com/technologies/partner-sites.